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Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly …
Starting at $8 per month
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What is Loom?
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
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Pricing
Business
$10
Cloud
per creator/per month
Starter
Free
Cloud
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.loom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Loom?
Loom is an async video communication platform for work. Built for simplicity and speed, the user can record, share, and interact with video messages to move work forward.
Loom allows users to express thoughts at work in less time, sharing quick feedback, or deep communication. Viewers can interact, comment, and respond to videos, to create an instant human connection.
Loom boasts over 14 million people across 200,000 companies as users, who communicate faster with async video. From HubSpot, to Atlassian, to Netflix, Loom aims to be the screen recording and collaboration tool of choice for top companies and small businesses alike.
Loom Features
- Supported: Record your screen, camera, microphone, and internal audio
- Supported: Works on Chrome, Desktop, and mobile
- Supported: Automatically save videos to the cloud and share them instantly with a link
- Supported: Leave time-based comments and emoji reactions & get notified when someone views, reacts, or comments on your video
- Supported: Choose who can see your video with security and access controls
- Supported: Edit and trim your video using the Loom web app
- Supported: Adjust video playback speed
Loom Screenshots
Loom Video
What is Loom?
Loom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
Loom starts at $8.
Reviewers rate Usability highest, with a score of 10.
The most common users of Loom are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly beneficial when they need to create quick and focused 'how-to' videos with time-sensitive requirements. It has proven to be an effective tool for creating training and support videos for customers, as well as facilitating collaboration within teams. One of the key advantages of using Loom is that it simplifies communication by allowing users to record video messages, eliminating the need for lengthy email chains and fostering more personalized and humanized communication. This feature has been especially valuable in enabling collaborative feedback, as team members can record their screens and provide verbal feedback on design elements or document drafts. Furthermore, Loom has been widely used to simplify communication with clients and both internal and external teams when conveying detailed information or navigating complex tools or products. By offering the ability to capture short product tours, communicate with prospects, and document bugs, Loom enables users to create shareable and downloadable videos that showcase processes, workflows, or issues encountered. This not only saves valuable time but also enhances visual communication, making it easier for all stakeholders to understand and address problems effectively. Additionally, Loom streamlines communication with team members, clients, and partners by eliminating the need for lengthy emails and reducing the chances of misunderstandings. As a tool essential for running businesses effectively, Loom allows for quick sharing of videos with clients and team members alike. It has proven invaluable in training new employees since they can watch videos at their own pace while benefiting from transcribed text and other features. Moreover, Loom significantly impacts business efficiency and productivity by enabling effective work without constant meetings. The software's versatility is evident in its widespread usage across various scenarios such as generating marketing materials, creating customer tutorials, facilitating internal communication, particularly when meetings are not necessary or asynchronous communication is preferred. For sales teams working across different time zones and verticals, Loom provides a valuable platform for delivering information to partners and prospects. With Loom's ability to visually demonstrate step-by-step processes, it solves problems more effectively than text-based communication, making it an indispensable tool for sales enablement. It is also frequently used for recording and sharing screen capture videos to support development processes, provide feedback, and design game mechanics. In conclusion, Loom has become a go-to solution for many users due to its ability to streamline communication, save time, enhance visual understanding, and empower effective collaboration. The diverse range of use cases span from training employees and creating customer tutorials to supporting development processes and sales enablement. Loom is also highly valued for its ability to save users significant amounts of time by allowing for quick web-based screen sharing and eliminating the need for lengthy emails or voice messages. Another important use case of Loom is training clients on specific tasks and demonstrating project results. With Loom, users can easily share information in a more maneuverable and efficient way, providing a seamless experience when disseminating knowledge. This has proven to be especially beneficial for businesses that rely on effective communication with clients and partners. Overall, Loom has a significant impact on productivity and efficiency in various industries. Its versatility allows it to be utilized in different contexts, whether it's creating training materials, simplifying communication, providing feedback, or showcasing processes. Users find that Loom's features address their specific needs and help them overcome challenges more effectively than traditional forms of communication. With its ability to capture and share visual content seamlessly, Loom proves to be an indispensable tool for enhancing collaboration, improving understanding, and saving valuable time for individuals and teams alike.
Convenient Integration: Many users have found the integration of the Loom extension into Chrome to be extremely convenient, allowing for fast and almost automatic screen recording with options to capture audio and video camera.
Well-Executed Organizing System: The online organizing system for videos in Loom is well executed according to users. They appreciate the ability to create folders and move related videos into those folders, making it easy to access and manage a large number of videos efficiently.
Easy Access to Video Tools: Users have praised Loom for providing easy access to video tools through the browser extension. They mention that there are multiple tools available for customizing what to record, such as capturing a single window or the entire desktop, as well as editing functionality for removing errors or unnecessary sections from recorded videos.
Limited video editing abilities: Some users have mentioned that Loom lacks advanced video editing abilities and titling features, which may limit its usefulness for those who require more control over their video production. This limitation has been raised by multiple reviewers.
Excessive notifications during setup: The notifications and communications from Loom during the initial setup have been described as excessive by some users, potentially causing annoyance or distraction. Several reviewers have expressed this concern.
Lack of customization options: Users have suggested that Loom could benefit from offering more customization options, such as a frame selection tool to customize the recording space more precisely. This suggestion has been made by multiple users.
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Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
I have been using Loom the past two years for my bookkeeping business. It has been an excellent tool to show video of my desktop to go over clients' files to give them in-depth personalized instruction on their financial software. Prior to using Loom, I would have to do screen shares for clients in order for us to be on the same page, which could be time consuming. Now, I'm able to record at my leisure and send my clients a link for them to view on their own time. This has been a game changer for my business. My productivity levels are much higher now that I have added Loom to my tech stack.
- Records my desktop
- Library for my videos so I can store by client.
- CC/Subtitle captioning
- I'd like to see better editing features
- Captioning isn't always accurate
This is a great and simple tool for recording videos. It helps to share product ideas among the team to move faster around possible new developments. Create videos for internal training for different company areas before and after releases. And to share bugs with the different teams to help them get solutions faster.
- Simple tool to record video.
- Easy to share and get comments.
- Easy to edit the video before saving it.
- More flexibility to edit videos.
June 22, 2023
A Loom is Worth a Thousand Seconds
Streamlined Communication: We use Loom to record video messages, which are then shared with the team. This has replaced lengthy email chains and has facilitated more humanized communication. Team members can view these messages at a time that best suits their schedule, ensuring that no one misses out on important information due to time zone differences.
Collaborative Feedback: Our design and content creation process often requires iterative feedback. With Loom, team members can record their screens and provide verbal feedback on design elements or document drafts. This visual and auditory feedback is far more effective than written comments and expedites the revision process.
Collaborative Feedback: Our design and content creation process often requires iterative feedback. With Loom, team members can record their screens and provide verbal feedback on design elements or document drafts. This visual and auditory feedback is far more effective than written comments and expedites the revision process.
- Asynchronous communication
- Visual communication allowing me to show exactly what I'm talking about
- New AI features automatically summarizing and titling the loom video
- Easy to share with others and it's instantly online.
- I'd like Loom to able to organize my videos better for my organization
- I'd like the mobile app to become more streamlined and effective
May 03, 2022
Perfect Video Communication tool
We use Loom to simplify some communication with our clients and our internal and external teams. Any feedback, bug, issue, etc. we need to communicate to our stakeholders, which needs a lot of written text or other formatted media, is done using videos with talk-throughs via Loom. We also use Loom to provide video guides to our clients to navigate any tool or product.
- They have various integrations and apps, so using it on any platform is easy.
- They have an easy recording feature - so we don't need training to use Loom.
- Editing the video once it's made is suer easy on their backend tool - so we don't need to get the video completely right while recording.
- Their folder system makes it easy to organize videos.
- The transcripts feature isn't accurate and captures incorrect words.
May 30, 2021
Loom is one of the most valuable, frequently-used apps in my arsenal! A TOTAL MUST for any business!
Instead of typing emails or tasks to my team, I try as often as possible to create a quick screencast video and send a link to watch it. This saves me so much time typing out long emails and it eliminates the chances of misunderstandings in the communications because I can talk through and show what I mean instead of praying that if I just type enough of an explanation the recipient will understand me precisely. There are a plenty of good screencast video apps out there and we’ve tried most. But we use Loom around here because it’s the best. It lets you combine video of yourself speaking in the corner with the screen if you like, take still screenshots and (MUCH more).
If I had to guess this gives me back an extra 3-4 hours of time each week.
If I had to guess this gives me back an extra 3-4 hours of time each week.
- They're constantly improving the app, adding features and fixing bugs.
- The agility to go from screen recording to share is insane.
- It's free for the basic version and very affordable for the premium.
- They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.
- The still screenshot feature should let us edit/mark up the images.
- I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
- You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
I use Loom several times a week to send videos to my clients and team members. There is no way that I could run my business without it.
Loom allows me to quickly share detailed information and tutorials with people while working remotely. It has been incredibly helpful when training new employees, because they can watch the video at their own pace (speed it up, pause it, read the transcribed text, etc).
Loom allows me to quickly share detailed information and tutorials with people while working remotely. It has been incredibly helpful when training new employees, because they can watch the video at their own pace (speed it up, pause it, read the transcribed text, etc).
- Allows you to share your screen across the internet immediately. No downloading large video files
- You can specify if you want to include your headshot, voice, or both in your screen share.
- You can set custom privacy settings to ensure that your information is safe and secure.
- It's easy to embed files into a website, copy/paste the link into an email, or download and upload to a website. Very desktop and mobile friendly, no matter what browser you're using.
- I also love that you can watch videos at 2x the speed. It makes my work flow extremely efficient.
- The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video.
- It would be nice if they had a referral/affiliate program. I would get all my friends to sign up!
January 22, 2020
Every organization can use Loom!
I use Loom as a product manager to record tours through products that I like. I also use it to record website tours, software training for others and myself, feedback videos, and all sorts of other uses. Loom is such a versatile tool that it is indispensable.
- Training videos
- Product tours
- There is no way to censor sensitive information such as names, email addresses, phone numbers
- The desktop app is super buggy
December 17, 2019
Zoom to Loom - Great resource!
Most of our sales team uses Loom in some capacity to deliver information to our partners and prospects. This can be useful for us as we represent accounts across multiple verticals and time zones. Sometimes our pitches or demo walk-throughs cannot be done in person or in a live web conference, so recording through Loom has been an incredible benefit for our team.
- Delivers trainings to colleagues or partners
- Delivers recorded walk-throughs of demos of our products
- Being able to copy a video so that the end user doesn't see comments from other users -- ie., demo/pitch that isn't specific to one person
- Give more benefits to the pro version. Being able to add a thumbnail seems like a dumb reason to pay for the service.
October 25, 2019
No-nonsense screen recording software to get the job done fast!
I use Loom both for my business and personally any time I need to record a screen-share. Often, I'll get questions from clients, etc, that would take a long time to write out instructions for, so Loom allows me to quickly and visually show a step-by-step process. It's much more effective than communicating by text alone and it solves problems in one response rather than an email chain.
- Very quick to access and record via shortcuts.
- Support for Chrome and capturing a browser window.
- Ability to instantly share or download video.
- Answering technical questions.
- Answering emails when I can't type.
- Creating how-to GIFs for social media.
May 14, 2019
Loom is amazing!
We use Loom for so many things! The support team uses it to give customers visuals on workflows and best practices for using our product. It's a game changer, and customers love the personal touch and visual that Loom has empowered our team with. We can also document issues found in our product to then pass along to the Quality Assurance team.
- Browser recording.
- Video rendering/processing quickly, to be able to share with others.
- Storage of videos.
- Loom has improved and implemented a lot of features since I came onboard. Folders for videos was a huge improvement, as well as trimming.
- The trimming tool is a little clunky and could use some updates on precision and speed.
- I'd love to be able to do more meticulous editing and separate audio from video.
November 29, 2018
Loom - Screenshare life saver!
Loom is the fastest and easiest way to send video correspondence to clients when I need to do a web-based screen share. It saves me INSANE amounts of time. No more uploading videos, no more voice messages, no more trying to type out in a long, confusing email what can easily be shown in a three minute video and sent off to the client instantly. I use this for short tutorials, to show a client how to edit something in their website, to show where edits are needed in documents that are more complex, etc. Loom is literally one of the best things to happen to my business.
- Web-based screen share (there is a new desktop app too that I'm on the wait list to test!)
- SUPER FAST access to recorded videos (super long videos have a slight upload time but the access link is available INSTANTLY).
- Show/hide your own camera so you can be on screen or off.
- Just video with no screen-share, hosting made SUPER easy to send video notes to clients!
- Would say that I'd like to use it on my desktop, but they're already rolling out that feature!
- I'd love to be able to go in and clip/edit the loom after recording.
I have various needs to explain processes and workflows for internal training as well as to customers and partners. Relying on screenshots is an option, but requires editing and can take time. Loom allows me to quickly create shareable and/or downloadable videos to show a process/workflow or document a bug, with or without audio commentary in a rapid fashion. It's a huge timesaver, and allows me to showcase visually and with audio without needing to open up more time intensive apps to solve the same challenges.
- Describing a workflow or process - show the recipient how it's done, with your audio overlay instantly.
- Sharing with ease - your video is automatically hosted on their servers with the link automatically copied to your clipboard for rapid sending
- Basic editing - in the UI, you can quickly trim off unneeded time from your video.
- Settings could be more configurable - I rarely want my face on the video. Every time I need to turn it off... ideally this could be a setting to have it disabled by default.
- The UI while recording could be improved. I often forget the keyboard shortcuts, and a simpler red button floating on the screen or somethign would be great to stop the recording simply as needed.
- The desktop app (in beta) overrides some standard keyboard shortcuts in OSX, which is frustrating.
August 06, 2018
Recording videos is quick and easy with Loom!
We've been using Loom to create training and support videos for our customers and also for collaboration within our team. It's a quick, easy way to create a video of something that may be hard to describe in words and we've found it very useful so far. It's made collaboration amount our team easier and more fun and it's been great to have videos for our customers who ask for them.
- Easy access to video tools through the browser extension.
- Lots of tools to customize what you record (one window, entire desktop, etc.).
- Simple editing to remove errors or sections that you don't need.
- I wish that you could splice videos together without having to download them and use a different software.
- The notifications/communications from Loom when you're just getting started go a little overboard.
- It would be nice to have a frame selection tool so you can customize the exact space you want to record.
May 21, 2018
Loom gets the job done quickly and efficiently!
We use Loom to communicate important updates and strategic initiatives across the team. It lets you run through a deck and choose to focus on certain things or not focus on others which is really valuable. It's like a meeting but you don't need to leave your desk!
- The Chrome extension makes it SO easy to start making a loom in seconds.
- I like the little circle of your face in the corner I think it makes people feel more involved and more likely to watch your video.
- The setup takes about 12 seconds!
- I wish you could launch Loom while you are already in a Google presentation (or close out of it - the buttons are not clickable after you hit present) but this really isn't a big deal and probably a Google problem, not Chrome to be honest.
- Not really a con - but it would be SO AWESOME if there was a way you could like draw on the screen while you are recording a Loom. Like how you can on a SmartBoard.